Hyperbound Announces Zoom + Zoom Phone Integration to Score Real Sales Calls
[ San Francisco, CA | December 2024 ] - Hyperbound now integrates with Zoom and Zoom Phone, giving sales teams the ability to automatically import and score real calls using the same AI scorecards used in training roleplays — closing the loop between practice and performance.
From Roleplay to Reality
Hyperbound’s integration with Zoom and Zoom Phone allows teams to import real calls directly into the Hyperbound platform and automatically score them using AI-generated scorecards. This gives managers and reps visibility into how well skills practiced in roleplays show up in real conversations and what still needs work.
With this integration, reps no longer need to guess whether training is paying off. They can track performance across roleplays and actual sales calls, reinforce specific skill gaps, and build a more dynamic, feedback-driven training loop.
What this means for sales teams:
- Sync Zoom and Zoom Phone calls directly into Hyperbound
- Automatically score real calls with the same metrics used in AI roleplays
- Compare roleplay performance to live conversations
- Identify rep-specific skill gaps and track coaching impact over time
- Close the loop between practice, performance, and improvement
Why We’re Excited About It
“Zoom is the number one video communication platform in the world. This integration means Hyperbound users can now score real calls made on Zoom, allowing them to not just practice roleplays, but see the impact of those roleplays in their day-to-day conversations.” - Sriharsha Guduguntla, cofounder & CEO of Hyperbound
About Zoom
Zoom helps people stay connected with frictionless video, phone, chat, and webinar experiences. Trusted by millions of businesses worldwide, Zoom powers communication across sales, success, support, and every team that connects with customers.
About Hyperbound
Hyperbound is the AI sales training platform for modern revenue teams. With realistic voice roleplays and real-time feedback, reps can practice key conversations on demand, without manager lift. From onboarding to ongoing coaching, Hyperbound turns training into pipeline.
